Privacy policy

Last updated: 25-03-2025

1. Introduction and Data Controller

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and make purchases.

Data Controller:
Wiema Sko ApS
Danmarksvej 30R
8660 Skanderborg
Denmark
Email: mail@duckfeet.dk

We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national laws, including the German Federal Data Protection Act (BDSG) and Telemedia Act (TMG).

2. Legal Basis for Processing

We process your data based on the following legal grounds under Art. 6 GDPR:

  • Art. 6(1)(b): Contract performance (e.g., orders, delivery)
  • Art. 6(1)(a): Your consent (e.g., newsletter, cookies)
  • Art. 6(1)(c): Legal obligations (e.g., tax laws)
  • Art. 6(1)(f): Legitimate interests (e.g., fraud prevention, site optimization)

3. Data We Collect

We may collect the following personal data:

  • Name, email address, phone number
  • Shipping and billing addresses
  • Payment information (via secure third-party providers)
  • Purchase history
  • IP address, browser type, and usage behavior
  • Cookies and tracking data (if consented)

4. Purpose of Processing

We use your data to:

  • Process and fulfill orders
  • Handle payments and invoicing
  • Offer customer service and communication
  • Send marketing emails (with consent)
  • Analyze and improve website performance
  • Comply with legal obligations

5. Data Sharing

We may share your data with:

  • Payment providers (e.g., Nets, Klarna, PayPal)
  • Shipping companies (e.g., GLS)
  • Marketing/IT service providers (bound by contract)
  • Public authorities if legally required

All third parties are bound by Data Processing Agreements (Art. 28 GDPR).

6. International Data Transfers

Some providers may process data outside the EU/EEA.
We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for data protection.

7. Cookies & Tracking

We use cookies to improve user experience and analytics. Non-essential cookies are only used with your consent.
You can manage your cookie preferences via our banner or browser settings.
For full details, see our [Cookie Policy].

8. Your Rights (GDPR)

You have the right to:

  • Access your personal data (Art. 15)
  • Correct or delete data (Art. 16–17)
  • Restrict or object to processing (Art. 18, 21)
  • Withdraw consent at any time (Art. 7(3))
  • Data portability (Art. 20)

To exercise these rights, contact us at mail@duckfeet.dk.
You also have the right to file a complaint with your local data protection authority (e.g., BfDI in Germany).

9. Data Retention

We store data only as long as necessary for the stated purposes or to comply with legal retention periods (e.g., accounting rules).

10. Data Security

We apply technical and organizational security measures (e.g., SSL encryption, access control) to protect your data from unauthorized access or misuse.

11. Changes to this Policy

We reserve the right to amend this Privacy Policy. Updates will be posted here with a revised date.

12. Contact

If you have any questions about this Privacy Policy or how we process your data, please contact:

Wiema Sko ApS
Danmarksvej 30R
8660 Skanderborg
Denmark
Email: mail@duckfeet.dk